Frequently Asked Questions
You can pay via credit or debit card as this is the fastest method of payment to confirm your booking. We also accept bank transfer and cheque payments from businesses.
You can lock in a price for a coach by payment a deposit but coach bookings will need to be paid in full before the journey takes place. You can pay a deposit for smaller vehicles and pay cash on the day of the journey.
If you make changes and we have availability then there will be no charges if the vehicle is the same. If the vehicle and driver has to change then there is charges which will be notified to you on the day you request the changes.
Deposit payments are to secure and allocate the driver to your journey so deposits are non refundable.
All drivers in our network are fully qualified and vetted to offer the highest level of safety and professionalism. They will enable your journey to be as stress free as possible.
We can provide you a quote over the telephone or via email if you have a large itinerary. If your quote is a basic A to B transfer you can get an instant quote online.
We have the largest network of vehicles at our disposal and you can book 1 or 20 coaches in a single booking with Prime Coach Hire.
We do offer European coach hire and minibus tour services. We have an expert team who deal with coach hire and minibus hire excursions from UK to Europe.
Our smallest minibus is 8 seat and largest minibus is 16 seat. The smallest coach we offer is 24 seats and largest is 72 seats. We can also provide taxis is required specifically for a journey.
Yes, we have a large fleet of executive minibuses and executive coaches at our depots.
Our price beating promise guarantees you the lowest rates so send us your cheapest quote and Prime Coach Hire will beat it by 5%.
Our prices change on a monthly basis using our pricing matrix so to get the best deal book early and avoid peak season.